We will update this article when we have had our little tete-a. TomTom GO 300 features all the great navigation of the award-winning TomTom GO at an accessible. TomTom GO 300/500/700 and v5 upgrade for. A free download from TomTom.com. Customers who purchased their GO within sixty days of the release of the map update. Updating maps for Go 300. I have updated my tomtom 300 Go software to latest version successfully. But unless it came with free map updates. TomTom GO 300/500/700 and v5 upgrade. A free download from TomTom.com. Customers who purchased their GO within sixty days of the release of the map update will.

I run the risk of boring some of the contributers on here because of my repeated attempts at getting 'Tom Tom' to add, as a patch, the full 7 digit UK postcode when we receive the quarterly map updates. At this point I have to thank those who have offered their advice on how to download a 'patch', in particular Carminant ~ Thankyou Sir. However ~ I believe I have now found the reason that TT are ignoring my suggestion / request. I've had a browse through the various options in the banner above ~ Products Maps Services Shop etc and at one stage I found that my Go 300 is now considered 'End of Life'.

Is this the reason for the poor Customer Service where all we ask is for just that, SERVICE! Because my device is considered to be old does it mean that I have to buy a new device to get any service?

From what I've read on this Forum even that would not be any guarantee. The number of times we see contributers saying,' Never again' and ' Next time it will be a Garmin' are becoming regular comments. TOM TOM ~ LISTEN TO YOUR CLIENT BASE ~ Remember them? They are the people that keep you employed and the Company in being. Hey I can beat that. I have a GO 300. Works OK but thought I'd update the software.

Plugged it into TomTom home, It started to back-up. Then after about 10 minutes it stops backing up and I get an error message. Now the device won't boot-up so its effectively knackered. I look on the Tom Tom website and I see they don't offer any support for 'legacy' items. Which means their software buggered up my kit and now they won't even talk to me about it! Spectacular arrogance. What a way to run a business.

I always liked To Tom being, as you can tell from the model I have, an early adopter. I will never buy Tom Tom again and everyone that ever says they are thinking about buying a GPS will hear my story. I figure I can probably lose them say $5,000 dollars in potential business.

Anyway, looks like a new device is on my shopping list - and all my money goes to Garmin. Tom Tom - treating your customers like you are is going to end just one way - can you guess? I do think it stinks that your device got messed up while doing a back-up. Maybe it can get untangled. And work again. I'm sure folks here are willing to try and help you. I hope you can respect my desire to not start an argument with you.

Your feelings are valid. You felt strongly about sharing your thoughts. I just simply wanted to share another point of view.

How old is your device? Every electronic device comes to an end of life eventually. It would be seriously counter productive for a company to support every single device it has ever made. You really don't feel like you got your moneys worth out of it? Imagine if you sold a device to someone and had to live off the revenue from that one device and were expected to keep it working for your client and do so for the rest of their natural life?

Ch Fahrschule Keygen more. Do you think you can buy a device from another manufacturer and won't one day run into the same exact problem? This is the same business model that every company that sells a product uses. Because that is the only way to continue to grow as a business.

However what I would rather see, is every company tell all its customers up front that they intend on selling and supporting device X for such and such period of time. Then the consumer has an opportunity upfront to decide if the cost is worth it. I hope you are able to get your device working again. If you can elaborate on the symptoms I might have a few ideas for you to try. Thanks for the intelligent response. It is a pity there is no way to contact Tom Tom directly. As a customer (now an ex customer) one would expect at least that courtesy.

To answer your counterpoint, I do appreciate that offering phone support forever might be costly, even unsustainable, although I would argue that the additional cost of phone support for the dwindling number of models out there would be an ideal opportunity for a forward thinking company to 'upsell' to a well-looked-after and satisfied customer that has a device probably nearing the end of its life? What better time to sell the customer another model? Car salesmen consider their customer to be the potential buyer of several cars - perhaps that is one reason why one can get a car serviced no matter how old it is. The fact is that my Tom Tom was working fine until it was 'interfered with' by the Tom Tom upgrade process. Now it doesn't. I see from a quick google search that I am not alone in this plight.